Sherpa Kids

How to Enrol

Whether you’re already part of our school community or exploring Outside School Hours Care for the first time, enrolment is the first step to unlocking fun, learning and support for your child.

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Why enrol at Helping Hands Network?

Choosing Helping Hands Network means giving your child a place to learn, grow and have fun, beyond the classroom.

From exciting activities to meaningful friendships and supportive educators, our programs are designed to make every moment before and after school count. With flexible booking options and access to subsidy support, we’re here to help your child thrive, every school day and every school holiday.

Our adventure program
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    Engaging before and after school programs

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    Holiday HQ adventures during school holidays

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    Flexible childcare options that fit your schedule

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    Child Care Subsidy (CCS) support for families

Introducing the Kidsoft Parent Portal!

Your one-stop, easy-to-use platform to enrol your child and manage bookings — all in one place! Whether you're enrolling for the first time, creating new bookings, viewing your account history and statements or the Parent Portal makes it simple, fast, and stress-free. Create your account to kick start your enrolment today!

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What you need to enrol

Centrelink Customer Reference Numbers (CRNs)

for yourself and your child if you would like to claim Child Care Subsidy (CCS). Note that the person completing the enrolment must be the same person linked to the child for CCS

Bank account details or card for direct debit

enrolment is free - you will only be charged when you book a session

One or more emergency contacts

in addition to guardian(s) who is over 18 years of age

Doctor’s contact information

management plan for any relevant medical conditions and child’s immunisation record.

Complete Allergies & Medical Conditions documents

Download, complete and upload the required documentation from the Allergies & Medical Conditions page.

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What kind of user are you?

New to Primary OSHCare and Kidsoft?

You're completely new and have never used Kidsoft before. Learn how to enrol with us here - we will walk you through the steps, from start to finish!

Online Enrolment Process

Used Kidsoft before with a Previous Childcare Provider?

If you’ve used Kidsoft with another childcare provider, you don’t need to start from scratch! Learn how to enrol with us here as a current user of Kidsoft.

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Online Enrolment Process

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Tips!

Your email address will be your username and the main point of contact. Download the Kidsoft app on your mobile to manage your bookings.

Download Kidsoft (App Store)Download Kidsoft (Google Play Store)

I've enrolled! What's next?

Congratulations! Click here to learn more about how to book and our booking types.

How to Book?Booking Types and Fees

Questions? We're here to help.

  • Recurring Bookings – create a set routine of bookings for your chosen period of time. 

    Key Benefits of Recurring Bookings: 

    • Set-and-Forget Scheduling: Create a regular schedule of bookings in advance 

    • Peace of Mind: Know that you’ll always have the support you need without needing to re-book week to week. 

    • Tailored to Your Routine: Customise your recurring bookings to fit your family’s schedule.